Cancellation Policy

Our check-in time is 12.30 Hrs and check-out time is 1100 Hrs. However, should there be an early arrival or a late departure, you will like us to allocate the rooms upon arrival of the delegates, we will provide the accommodation, subject to availability, based on the following terms and conditions:


Early Check In & Late Check Out :

  • Early check in as earliest as 0700 Hrs or a late departure beyond 1400 Hrs will be charged additionally @ 25% until 1800 Hrs shall entitle
  • Early arrival before 0700 Hrs or a late departure after 1800 Hrs will be charged additionally @ 100% of the above-mentioned rates

Child & Extra Adult Policy

  • Maximum two children under 06 years may be accommodated with parents at no extra cost.
  • Children between 6 – 12 years will be charged 25% of the package cost.
  • Extra person above 12 years will be charged 35% of the package cost.

Pet Policy

No pets allowed.


Cancellation Policy

  • Within 15 days of Arrival Date/ No Show – No Refund
  • However, the following deductions would be levied :
  • 15 Days to 30 Days prior to Arrival – 50% of the total package cost.
  • 30 Days & More – No Deductions would be levied.

Guarantee and cancellation policy for reservations from 23rd December 2025 to 3rd January 2026.

For all reservations, a non-refundable deposit, equivalent to 50% of the total accommodation charges, is required within 7 days of making a reservation
Payment of balance, 50% of the entire accommodation charges, is required at least 45 days prior to arrival. This amount will also be non-refundable.

If the advance payment is not received, the reservation will be cancelled.